Privacy Policy

Effective Date: June 20, 2025
Company Name: Posh Party
Location: Toronto, Ontario, Canada

At Posh Party, your privacy matters. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you interact with us—whether you’re renting event equipment, booking our services, or browsing our website.

1. Information We Collect

We may collect the following types of personal information:

Contact Information: Full name, phone number, email address, event and delivery address
Booking Details: Rental items, event date, event type, setup preferences
Payment Information: Credit card or payment method details (processed securely by third-party providers)
Identification Documents: May be requested for verification or damage/loss claims
Communications: Emails, calls, messages, or forms you submit to us

2. How We Use Your Information

Posh Party collects and uses personal information to:

Process and confirm your rental or service booking
Deliver and set up party/event equipment
Communicate about your reservation or respond to questions
Send invoices, receipts, and reminders
Improve our services and customer experience
Fulfill legal, regulatory, or insurance obligations

3. When We Share Your Information

We will never sell your personal information. We may share it with:

Trusted third-party service providers (e.g., delivery staff, payment processors)
Legal or government authorities, if required by law
Insurance companies, in the event of loss, damage, or liability claims

All third parties must protect your information and use it only for the services we request.

4. Your Consent

By using our services, you consent to the collection, use, and sharing of your personal information as described in this policy. You can withdraw your consent at any time, subject to legal requirements, by contacting us.

5. Security

We take reasonable administrative, technical, and physical precautions to safeguard your information. This includes access controls, secure payment platforms, and employee confidentiality agreements.

6. Data Retention

Your information will be retained only as long as necessary to:

Provide you with service
Meet legal or financial record-keeping requirements
Resolve disputes or enforce agreements

7. Your Rights

You have the right to:

Access your personal information
Request a correction
Withdraw consent for future use

To make a request, please contact us using the information below.

8. Cookies and Website Tracking

Our website may use cookies or tracking tools to analyze site usage and enhance your experience. These tools do not collect personally identifying information unless you provide it voluntarily. You can manage cookies through your browser settings.

9. Policy Updates

We may update this Privacy Policy as needed. Updates will be posted on our website with the revised effective date. We encourage you to review it periodically.